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4 of 8 found the following review helpful:
 More smoke and mirrors Sep 09, 2003
Oh, the poor trees that suffered at the hands of this book.
What was said in this book could have been said in fewer than three pages. (In fact, it has been said in fewer pages in several Harvard Business School publications.) This book fails in many ways, not the least of which is the manner in which it fails to give any new, substantive, useful or logical way to operationalize branding. Here is the book's central message: if you buy a "brand strategy" logo, identity, etc. from Branding Agency X get everyone to rally around it; otherwise, Branding Agency X will be held accountable for the brand failure which equals no new business for agency. Save your money. Just re-read the section on branding in a Kotler text because this book is nothing more than hot air...
2 of 6 found the following review helpful:
 What is new here??? Sep 05, 2003
What is new here...that's the quesiton I have after reading the book. I prefer his previous book. I found the chapter on connecting business strategy to brand strategy to be particularly useful or helpful and this is the biggest challenge in branding...not designing ..but makeing it real. Quite frnakly I prefer another brand book 60-Minute Brand Strategist by Idris Mootee as it covers a lot more in less than 200 pages....and a lot of less words.
4 of 9 found the following review helpful:
350 Pages of 'Everyone Live the Brand Now' Apr 15, 2003
That's the Cliff Note version for those of you, like me, who have this as required reading before a big 'brand summit'. Everything else was rehashed, renamed, or retreaded. Read it on the plane in about 30 minutes, regardless of the heft.
5 of 6 found the following review helpful:
 Moves branding to the next level Nov 05, 2002
Before I read this book, I never thought of a retail clerk or a customer service representative as a company's brand ambassador. But what the authors explain is that brand building should be supported by more than just the people in the marketing department. Certainly, brand has become the strategy du jour among marketing people these days, as evidenced by the number of books on the market. However, this book treats brand in a different context, defining it through the concept of "operationalizing" it, bringing it to life through a company's processes, systems and employees. It makes a great deal of sense that a company's senior executives must embrace the brand and its promise by linking it to the company's corporate strategy, so it becomes part of the culture. Several case studies in the book are helpful for understanding why so many well-known brand names have been successful by using similar techniques to bring their brand to life across the organization.
1 of 2 found the following review helpful:
CEOs shoud read this book Oct 30, 2002
Building The Brand-Driven Business: Operationalize Your Brand to Drive Profitable Growth (Jossey-Bass, 2002) is an excellent tool for organizations looking to drive bottom-line business growth. I found the chapter on connecting business strategy to brand strategy to be particularly insightful and helpful. In it the authors talk about developing and applying a brand lens -bringing a brand-based perspective to critical business issues - and how successful brand building efforts must be supported from the highest levels in the organization. That perspective is useful for building a case to get senior managers on board with the brand. This book is a great "how to guide," and the ideas put forth really provide companies the know-how to "take total control of their brand's destiny."
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